Privacy Policy
How Signature Media collects, uses, and protects your information.
Who this policy covers
This Privacy Policy (“Policy”) explains how Upside Web Design LLC DBA Signature Media (“Signature Media,” “we,” “us”) collects, uses, and protects information when you visit signaturemedia.com or contact us through it. By using this website, you agree to the practices described here.
Information you give us
We only collect personal information that you choose to send us. The website does not have user accounts, does not take payments, and does not ask for payment card details. The forms on the site collect the following.
- Pricing planner and market audit request: the counties you serve, your annual revenue, your revenue goal, average job value, close rate and lead to appointment rate, whether you run Google ads and what you spend, and the services you want to grow and which one matters most. When you request your audit, also your website, main office address, name, email address, phone number, and whether you agree to receive text messages. If you answer the optional questions after sending, also competitors you watch, how booked out you are, who runs your marketing, and how you heard about us.
- Contact form: your name, email address, phone number, and your message.
- Leads calculator: your name, email address, and the figures you entered, such as target revenue and close rate, so we can email you your plan.
- Job applications: the role you are applying for, your name, email address, phone number, city, state, and postal code, your LinkedIn or portfolio link, your resume and cover letter, your experience and the platforms you have used, your answers to screening questions, whether you are authorized to work in the United States, and how you heard about us.
You may also give us information when you call us, text us, or email us.
How we use your information
- To answer your request, check whether we are available in your area, and prepare the market audit, plan or proposal you asked for.
- To email you a copy of your plan or a confirmation that we received your message.
- To review a job application and contact you about it.
- To deliver the services you hire us for, including billing and account notices.
- To tell you about our services, if you have not asked us to stop.
- To understand how people use this website and to measure our advertising.
- To meet legal obligations and protect our rights.
How form submissions are handled
When you submit a form, the website sends your information by email to our team and, where it applies, sends you a confirmation. We use an email delivery service to send these messages.
Details from the market audit request, the contact form and the leads calculator are also stored in Signature Media’s own systems. We keep them to prepare your audit or plan and to contact you about it. With them we record how you found us: the site that sent you, the page you first landed on, any campaign tags or ad click identifiers in that link, and when you arrived. We also record the time the form took to fill in and the result of the spam check, and our systems keep a scrambled version of your IP address rather than the address itself. Submissions that our spam checks identify as spam are deleted after 30 days.
If you use the pricing planner or the leads calculator, the figures you enter are held in your browser for that visit only, so you can pick up where you left off. Your contact details are not kept in your browser. How you found us is held the same way until you send a form. Both are cleared when you close the tab.
Cookies and similar technology
This website uses the following tools. They load after you first interact with a page, or a few seconds after it finishes loading.
- Google Tag Manager, which loads our other measurement tags.
- Google Ads, which uses cookies to measure whether our ads lead to inquiries and may be used to show our ads to people who have visited this site.
- Ahrefs Web Analytics, which counts page visits so we can see which pages are useful.
- Cloudflare Turnstile, on our forms only, which checks that a form is being sent by a person and not an automated program. It loads when you open a page with a form and may collect technical information about your browser and device to make that check.
- Google Maps Platform, on the address field of the audit request only, which suggests matching addresses as you type. It loads when you click into that field, and what you type there is sent to Google to find the suggestions.
These tools may collect information such as your IP address, browser type, device type, the pages you visit, the site that referred you, and the time of your visit. You can block or delete cookies in your browser settings. You can manage how Google uses your data for ads at adssettings.google.com. Blocking cookies will not stop you from using this website.
Information collected automatically
Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, and the pages requested. We use it to keep the website secure and working.
Sharing your information
We do not sell, rent, or lease your personal information.
We share information only with service providers that help us run our business, such as website hosting, email delivery, spam protection, email and file storage, and analytics and advertising measurement. They may use it only to provide their service to us.
We may disclose your information if the law requires it, or if we believe in good faith that disclosure is needed to comply with a legal process, protect our rights or property, or protect the safety of our users or the public.
Text messages
Text messages are optional. The box on our forms is unticked until you tick it, and you do not have to agree to texts to request an audit or buy from us. If you agree to receive text messages from us, we use your mobile number only to send the messages you agreed to, and we record your consent with the wording you agreed to. Message frequency varies, and message and data rates may apply. You can withdraw your consent at any time by replying STOP to any message, or reply HELP for help. We follow the carrier registration rules for business text messaging (TCR) and the Telephone Consumer Protection Act (TCPA).
We do not share mobile numbers, text message opt in data, or consent with third parties or affiliates for their marketing or promotional purposes.
We may email you about your inquiry, your account, or our services. Every marketing email includes a way to unsubscribe. You can also ask us to stop by emailing support@signaturemedia.com. We may still send messages about services you have hired us for.
Links to other websites
This website links to other sites, such as our Learning Center and review profiles. We are not responsible for the content or privacy practices of other sites, and we encourage you to read their privacy policies.
Security
This website uses encryption (HTTPS) for every page and form. We take reasonable steps to protect your information, but no method of sending or storing data over the internet is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Contact us using the details below. We will verify your request before acting on it.
When you ask us to delete your information, we will delete it from our records and ask our service providers to delete it from theirs. We may not be able to delete information we need to:
- Complete the service or transaction you requested, or fulfill a contract with you;
- Detect security incidents and protect against fraudulent or illegal activity;
- Fix errors that affect the website or our systems;
- Comply with a legal obligation; or
- Use internally in a lawful way that fits the reason you gave it to us.
Children
This website is for businesses and job seekers. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this Policy when our services, our practices, or the law change. When we do, we will post the new version on this page and update the date below. If a change is significant, we will also place a notice on this website.
Contact us
If you have questions about this Policy or want to make a request about your information, contact us:
Upside Web Design LLC DBA Signature Media
2500 Quantum Lakes Dr #203
Boynton Beach, FL 33426
Email Address:
support@signaturemedia.com
Phone Number:
(800) 375-4423
Effective as of September 30, 2026